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Frequently Asked Questions


DO YOU ACCEPT WALK-INS?

Yes! Walk-in guests are welcomed on a first-come, first-served basis for our lounge. If we are unable to seat you immediately, we will take your name and phone number and can notify you when space becomes available. Reservations are required for Le Comptoir.


WHAT IS YOUR DRESS CODE?

Our suggested dress code is casual-elegant, jacket not required.  


WHAT IS YOUR PARKING SITUATION?

In addition to street parking, we recommend Lombard Street Garage, located at 2055 Lombard Street. The garage is attended and credit cards are accepted. Ride-hailing services are also a great alternative for those who prefer not to drive. We do not offer a valet service. 


DO YOU HAVE A CORKAGE POLICY?

In the lounge, we politely request that you order from our cocktail, wine, and spirits lists. 

At Le Comptoir, our corkage fee is $125 per 750ml bottle (one bottle maximum). 


WHAT IS THE SERVICE CHARGE & SF MANDATE SURCHARGE?
A 20% service charge payable to Bar Crenn will be included in your bill and will be used by Bar Crenn to contribute to equitable wages and benefits across the entire staff. A 2% surcharge will be added to your bill to support the SF Health Care Mandate.


WHAT IS YOUR CANCELLATION POLICY?

Reservations for Le Comptoir at Bar Crenn are final and non-refundable. However, the booking is
completely transferable. Table Reservations can be cancelled at any time before the time of the reservation should your plans change. However, we request that you do so at least 24 hours in advance so Bar Crenn can plan accordingly.